Your healthcare practice might be well secured from phishing scams that are email-based, but your Voice over Internet Protocol (VoIP) should not be neglected. Hackers can disguise themselves by using phishing scams as a representative of health care providers and convince the employees of the healthcare service to give them confidential information through a VoIP call.
Your healthcare IT department will be secured when you are protected from this emerging phishing scam.
Fake Numbers Can Be Created Easily With VoIP
Phishing scams are more common because of how easy it is for cyber criminals to cover up or hide their tracks, and they carry out this operation with little or no chance of being detected. They can get to one of the employees through a fake number, disguised as a representative of health care providers, and ask for vital information such as the healthcare IT financial details. or even a medical report of a patient, or they may even ask for intellectual property of the company, and they will get away with it.
It Is Easy Set Up VoIP, but It Is Difficult To Track It
These criminals do not have to be highly intelligent to configure and use VoIP, make automated or private phone calls, and get away with your information and money. All they need to know is the fundamentals of VoIP set up. The hardware of VoIP such as IP phones, routers, and IP-PBXs are now more accessible and affordable. Hackers can connect these components to a computer and steal information from phone call conversations and also record phone calls.
Also, it is very difficult and sometimes impossible to track fake numbers because the scammers can destroy the signal of the calls instantly. With the continuous evolution of technology, there are a lot of voice changing software, and this helps cyber criminals carry out scams with ease.
They Can Tamper With Caller ID
In some scenarios of phishing scams, scammers do not even need to cover their tracks by completely destroying the number they are calling from. Rather, they tamper with the caller identification that appears on the phone of the person they want to defraud. This way, they can trick the victim into believing that they are speaking with a legitimate representative of PayPal, a technical support of Microsoft, or a government agent.
The Scamming Of VoIP Is Cost-Efficient
They still use local phones for phishing scams, but it can’t be compared to the efficiency provided by VoIP, which enables scammers to target victims all around the world at a low cost. Aside from email and local phone phishing scams, scammers are moving to VoIP because it is cost-efficient.
Self-protection is easy
To protect yourself from scams that are based on VoIP and to make sure your employees are not targets, policies of stringent should be set on information-sharing, and security processes that are strict should be imposed on every communication of the healthcare IT department.