It is fascinating to see how modern employees make do with apps and cloud services; a feat that wouldn’t have been anticipated a decade ago. Now, many employees find it easy to identify and organize digital tools without even requiring the services of IT personnel. In fact, most employees have come to realize that creating consumer apps and services for any given job will simply require a little creativity and initiative.
Interestingly, employees in the healthcare sector are not left out from this trend which has now extended to bring-your-own-app (BYOA) (https://searchsecurity.techtarget.com/definition/bring-your-own-apps-BYOA). Basically, practices could simply get on the Google Play or Apple App Stop to get the apps they need rather than relying on IT Support for Healthcare experts to develop software for them. Below are six (6) strategic ways healthcare practices can effectively launch a BYOA program on their own without having on the IT department for software.
BYOA is different from BYOD
When it comes to providing IT Support for Healthcare practices, it is imperative to understand the difference between managing BYOD and BYOA (https://www.nec-enterprise.com/Newsroom/BYOD-and-BYOA-The-State-of-Mobility-Adoption-822). While BYOD is designed to provide users access to corporate resources and enable them to securely onboard their own devices, BYOA, on the other hand, is generally concerned with diverse security and productivity issues, such as nonstandard app usage, corporate data leakage, the use of unknown apps, and so on.
Establish a defined healthcare IT strategy
To effectively roll out a BYOA program, there is a need for strategic planning. From the onset, the medical practice will need to define its strategy along with a clear plan for managing access. Every deployable feature (such as email clients, instant messaging, cloud storage etc.) will have to be identified and effectively monitored. Also, it is essentially needful to define the data that will be allowed in the app for proper management.
Understand employee needs
Medical practices need to truly understand the needs of their employees and focus more on meeting them if they must create an effective BYO app that is capable of boosting productivity in the workplace. This can be done by engaging with their user community and soliciting relevant employee feedback before launching the BYOA.
Security is essential
It is highly imperative to ensure that adequate security measures are put in place before rolling out a BYO app. Just so you know, this can be a big issue if not properly done. It is also recommended to ensure that apps are reviewed for conditional access frameworks, multi-factor authentication, malware, and vulnerability while automating security.
Support staff flexibility
In a bid to enable employees to make effective use of the BYOA program, it is good it defines acceptable use. Offering robust technical support can greatly help to improve acceptability. This can be done by providing plug-ins, access points, packages, APIs etc. There is no better way to establish better efficiency than this.
Deploy a scaled-back version
When developing a BYOA program, it is best to identify and understand what makes it productive. Adopting a scaleable approach can be very helpful at this point. As an alternative, practices can consider suggest-your-own-app (SYOA) rather than adopting the conventional bring-your-own app technique which happens to be more vulnerable to security flaws, management, and data protection issues.