Ransomware attacks have become startlingly commonplace and the statistics bear this out [https://goo.gl/SkwbzK]. Ransomware is a form of malware that is used to hold a system hostage until the administrator is willing to pay a certain amount of money. For IT support for medical staff members, this is especially problematic.
Healthcare IT staff have a wide range of information that needs to remain protected at all times. Ransomware can lead to server takeovers and even the biggest companies are victimized. Even the city of Atlanta is not safe [https://goo.gl/MsrFBP]. Upfront defense is typically the best bet.
How Can Healthcare IT Remain Vigilant?
These attacks tend to happen rapidly. There is no time to launch a defense once the attack has already taken place. This is why preventive medicine is so important. Once a ransomware attack has already taken place, IT support for medical staff members at a healthcare facility must shift directly into defense mode.
As soon as they are made aware of the issue, the main point of focus shifts to the protection of information. Removing all of the vulnerable information from the clutches of the attackers and minimizing damage to company computers is the primary objective at this moment in time.
What Steps Need To Be Taken?
It all starts by disconnecting the machines that have become infected from the network. This stops the ransomware before it has a chance to spread even further. Servers and drivers that are being shared must also be shut down, so that IT staff members have a chance to look them over.
Once the computers that have been infected are shut down, this gives IT staffers the chance to hunt down the virus itself. Ransomware can be found by taking a closer look at the company’s encrypted filenames. The markers let the IT staff know how badly the facility has been affected and what the creators of the ransomware are after.
All affected parties must log off of the network while a solution is found. Any e-mails that look suspicious need to be deleted. The person or persons who were attacked have to be instructed, as well. Their files are not going to be accessible until the problem has been solved. All damaged files need to be deleted and computers may have to be cleaned completely.
The FBI does not recommend paying off the ransomware attackers. Decryption Tool can also be used to decrypt any of the files that are not accessible. However, the best course of action is to never allow an attack to take place. IT support for medical staffers should be taking a closer look at the current system to make sure that there are no obvious vulnerabilities. Regular malware scans and continuing employee education are pivotal steps.