Ever since AI technology emerged, it has generated a lot of concerns. People cringe at the idea of giving total control to robots. A lot of people can’t just imagine a driverless car moving on its own on the highway. People believe that robots cannot not be trusted in matters of life and death. Even though they are designed to learn from their mistakes, what if the mistake leads to loss of lives?
To underscore how humans hate the idea, Google was recently forced to withdraw from a $250 million-per-annum project with the US military to develop robots that will be used to control drones for air strike. There could be mistakes of wrong targets or friendly fire. The project is tagged Project Maven.
About a dozen of employees had to resign in protest against the project. As if that was not enough, about 4,000 employees signed a petition demanding that Google withdraws from Project Maven and never work on any warfare technology.
Google CEO, Sundar Pichai has to bow to pressure. However, he disclosed that even though Google will withdraw from Project Maven, it will continue to work with the US military on other areas like search-and-rescue, healthcare, recruitment, training, and cyber-security.
In readiness for the advancement of the technology, several governments have taken different steps. Here are some of the steps already taken by some governments.
- Singapore appointed an advisory council from the public and private sectors for the development of AI code of ethics.
- Germany’s government also announced ethical guidelines for driverless cars in 2017.
- Britain also announced plans for data ethics and innovation center to promote the safe, ethical and innovative use of AI to avoid tragedy
- Even Japan wasn’t left out. Its government published a Robot Strategy in 2015.
To address people’s general concerns, Sundar Pichai listed the principles below as the standards on which Google’s research and development will be built on. According to him, AI applications will:
- Always uphold high standards of scientific excellence
- Incorporate privacy principles
- Remain accountable to humans
- Will be built on, and also tested for safety
- Be socially beneficial
- Will be devoid of unfair bias
- Be made available for uses that accord with these principles
According to an experienced provider of tech support in West Palm Beach, if AI applications follow the principles strictly, the technology will be beneficial to even small businesses too. A robot can do the jobs of more than 10 men faster and more accurately. Moreover, robots don’t call in sick, go on leave, or get paid. So, every provider of tech support in West Palm Beach believes that hiring machines will save a lot of operational costs for small businesses.